You are still required to repay any missed or reduced payments at the end of the forbearance period unless other arrangements are made. Forbearance doesn’t mean your payments are forgiven or erased.A forbearance plan allows borrowers experiencing a temporary hardship to make a reduced mortgage payment or no mortgage payment for a limited period of time while you regain your financial footing.Please be advised that until we receive a completed request, we will not necessarily stop or place on hold the loan owner’s remedies under the loan documents, including proceeding with a foreclosure action. Selene will notify you that all information has been received upon receipt, and we will make a decision within 30 days of such notification. Applying for Loss Mitigation Assistance:įirst, download and complete the appropriate borrower form and corresponding third party authorization and ACH electronic payments forms below: We have flexible options for our customers who are struggling financially and we urge you to contact us as soon as possible if you are unable to make your mortgage payments. We are committed to helping you avoid foreclosure if possible. We recognize that homeownership can be challenging when financial difficulties arise. We are here to help! As your loan servicer, Selene is committed to meeting the needs of our customers with the solutions, support and information you need to manage your mortgage account. Are you having trouble making your mortgage payment: If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email Customer Service. There are no fees for you to complete an application for assistance with Selene. Please beware of any person or company offering to intervene on your behalf while charging you a fee for their services. To submit a written Notice of Error, Request for Information or Qualified Written Request, send correspondence to:ĭownload Third-Party Authorization Form Beware of scams: En nuestro Centro de Atención Telefónico, tenemos representantes que hablan español. Telephone assistance is available in many languages. The launch of Commitment Mortgage comes amid a rapidly shrinking mortgage market that is expected to decrease by half to $2.26 trillion in 2022, down from the previous year’s $4.4 trillion, according to the Mortgage Bankers Association.To obtain assistance, simply notify us in any of the following ways: Erick Cavalcanti, former branch manager of Nations Lending, will serve as president of the JV and oversee its growth. The goal is to help home buyers search for homes and then capitalize on loan offerings, the lender said in a release.Īccording to the NMLS, Commitment Mortgage has four sponsored MLOs.Ĭaster will help operations using his experience of running the joint venture channel at NewRez, Nations Lending said. Ohio-headquartered Commitment Mortgage aims to leverage more than 600 Indiana real estate agents at Carpenter’s. “We view the launch of this venture as the natural progression of our company’s growth,” Corey Caster, executive vice president of national production at Nations Lending, said. Full-service mortgage lender Nations Lending and local Indiana real estate firm Carpenter Realtors launched a joint venture, Commitment Mortgage, in order to offer an end-to-end experience - from finding a home to closing a loan in a cooled-down housing market.
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